Most All Types of Parties!

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DEPOSIT/REFUND/CANCELLATION POLICY:
A valid credit card or debit card is required to reserve your reservation. NO PERSONAL CHECKS will be accepted. (Checks from non-profit groups, schools, and businesses are accepted.) Payment in full will be required to hold your reservation once we confirm your booking date and time. There will be a $25 cancellation fee for all parties or events canceled after receiving Payment. NO REFUND if the reservation is canceled within 14 days of your event. We will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

PRIVACY POLICY:
A-1 Express Gaming is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TRAVEL SURCHARGE:
Our general service area is within a 100-mile radius of Warner Robins, Georgia. There will be a fuel surcharge fee when we travel beyond 30 miles to an event. See our Service Area page for coverage areas.

BAD WEATHER:
A-1 Express Gaming theater is designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. However, there may be occasions when the weather does not want to cooperate with your scheduled party. In severe weather (lightning, very high winds, flooding, extremely heavy rains, etc.), we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff, and your equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated major storm or another extreme weather event), please contact us to begin the rescheduling.

SUPERVISED CHILDREN:
A-1 Express Gaming requires a parent or responsible adult to be present inside or just outside the trailer at all times. Additionally, guests under age 6 require a parent or guardian to be on the property and within contact with the game coach should a need to contact them arise.

ALCOHOL/DRUGS:
You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is served. Drugs of any sort will not be tolerated in or around the equipment. Any observed use of illegal or legal narcotics used illegally will result in the termination of the party immediately.

DAMAGE/INJURY:
A-1 Express Gaming nor any of its employees shall be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above-ground and below-ground property/equipment damage. Additionally, we reserve the right to charge the client's credit card for damages to the trailer or equipment resulting from careless or willful damage by clients' guests. A-1 Express Gaming nor its employees assume any responsibility for injuries sustained on the client's property or designated location. All liability for damages or injuries is the sole responsibility of the client and host.

 FOOD/DRINK:

 A-1 Express Gaming prohibits food or drinks in the video game theater. Please have your guests consume them outside of the trailer before entering.

PICTURES:
While your party is in effect, the Game Coach may be taking pictures of the party from inside the trailer. We may use these on our Facebook page or our website. If you do not want our Game Coach taking these pictures or posting them on Facebook or our website, please notify the Game Coach before the start of the party. 

TIPS:
The Game Coach ensures your group makes the most of our high-tech fun. He tutors, inspire, and entertains. Tipping for good service is a great idea, but not required.

OUR TRUCK/TRAILER:
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please remember that our Game Coach will not park anywhere that may cause a danger to persons, property, or equipment. Our truck and trailer combination is long, and we will need a minimum of 55 feet of space to maneuver and park. Additionally, our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off a hardened surface.

VIDEO GAME RATINGS:
Our Game Coach will not play any "M" rated or higher game in the video game theater without authorization from the client before the party/event or adult approval at the time of the event. If you wish to have an "M" rated game or higher at your party/event, please contact us, indicating the game you prefer, or let the Game Coach know as soon as possible after he arrives.

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